Frequently Asked Questions

Our lead time is 4 -6 weeks from the order confirmation date, as we make to order. Delivery details will be provided in your confirmation email.

We use our own private shipping service rather than third-party couriers. This allows us to ensure that your furniture is handled with the utmost care from our facility to your location. As part of our service, our team will carefully place your products in their designated spaces, ensuring a smooth and hassle-free delivery experience.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Yes. We offer customisation for tables, benches, cabinetry, and shelving to meet your specific needs. Get in touch with us to discuss your requirements, and we'll work with you to create the perfect solution.

Customer support

1300 553 240

Send a message

sales@batger.com.au