Important notice: The impact of rising fuel costs

Continued instability in the Middle East has resulted in increased fuel and freight costs across the transport network.

As a result, our freight carriers have now reintroduced higher fuel levies. Accordingly, our temporary fuel surcharge will be reinstated at 0.8% on all orders when they are placed from Monday 3 August 2026.

As always, we will continue to review and adjust the surcharge in line with market conditions.


Q: I’ve heard fuel prices are being reduced. Why aren’t freight costs going down?
A: While there has been a reduction in fuel excise (tax), the underlying fuel price has risen and substantially eroded the benefit of the reduction in the fuel excise. That’s why none of us are seeing a decrease in freight costs at this point.


Q: Aren’t freight companies getting other big savings from fuel tax cuts?
A: Not to the same extent as the general public. As advised by our freight providers, freight companies receive a much smaller benefit, around 5.7 cents per litre, compared to 26.3 cents per litre for consumers. This reflects the differences in how taxation works for businesses versus the general public.


Q: Have these savings already been passed into pricing?
A: Yes. These savings are reflected in the current rates charged by freight providers.

Q: Could freight costs go down in the future?
A: Possibly and we hope so. There are some additional government decisions being considered that could provide further relief. We will pass through any further reductions should they arise.


Q: What will happen if costs do decrease?
A: We’re monitoring the situation closely and will pass on any meaningful cost savings if they come through.